Refund policy

Refunds:

1. Raving ET will accept your return of unworn, unwashed, like new condition (per Raving ET discretion) and defective merchandise by mail for a full refund of the purchase price (excluding shipping costs) if the merchandise is returned within 60 days of receipt.

2. Eligible refunds made within 60 days after receipt will be credited for the item's purchase price in the original form of payment.

Exchanges:

We welcome all exchanges. Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping product to Raving ET. We will resend the exchanged item to you for free. You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost increase. We cannot approve any downgrade that would result in a refund. Contest entries cannot be altered or rescinded.

All exchanges must be initiated within 30 days of purchase. Any issues with defective merchandise must also be reported within 30 days of the date of purchase for warranty replacement. After 30 days, we have no further liability.

Please send all exchanges with a printout of the original invoice and copies of any correspondence you have had with Customer Service. Please specify the name of the product you would like in exchange, and what size you would like. Include a screenshot of your confirmation with your return package or email the confirmation with your order number to support@RavingET.com.

If you receive and item that is damaged or is incorrectly shipped by us please contact Customer Support immediately.

Exchanges are discretionary upon inspection of item(s) when we receive your merchandise.